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Backgrounder

30 Years of Caring

Celebrating its 32nd anniversary in 2012, the Homewatch CareGivers franchise network is the premier provider of home care worldwide. Serving people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures, the Homewatch CareGivers locations offer the most comprehensive home care services in the industry, including the proprietary Pathways to Memory program for those with dementia and Alzheimer’s

Since inception in 1980, the company and its people have lived by a guiding principle for more than 30 years: At Homewatch CareGivers, our family cares for yours. It is this deep commitment to service – embodied in the network’s high standards of quality, embedded within the thorough training regimen and continuing education programs, and engrained in the hearts and minds of every local office’s team members – that has led the Homewatch CareGivers network to garner high praise from clients, recognition from within the industry, and continued growth throughout the world.

Today, the Homewatch CareGivers network has grown to operate in six countries, including the United States, Canada, Costa Rica, Panama, Guatemala and Mexico with over 192 locations. In 2011 alone, the Homewatch CareGivers network provided more than 3.6 million hours of care.

Homewatch CareGivers locations offer personalized home care services for each client and focus on services that allow a family and their loved one to have the comfort and security of home while receiving the supporting care they need. Caregiver services are carefully documented for each client in a customized care plan. Because each Homewatch CareGivers location offers the widest array of services, these plans are very flexible and may include the following:

• Comprehensive Personal Care, such as bathing, dressing, oral hygiene, medication management and grooming for those who need just a little care, or the medically complex
• Companion Care, includes meal preparation, light homemaking duties, companionship, and medication reminders
• Rehabilitation Care, for those who need help after surgery, a medical procedure, or during an illness to help support a successful recovery
• Transportation Services, include safe and convenient transportation to and from doctors’ appointments, hospitals, places of worship, shopping, every day errands, bingo night, etc.

Every customized care plan is administered through a locally owned office, staffed by caring people who live and work in the community they serve and who are dedicated to helping families with the care they need, such as: 24-hour, around-the-clock care for a loved one who is dealing with a chronic illness, assisting an individual with the support needed at home to recover from a recent hospital stay or medical procedure, or stepping in to help with emergency childcare when the unexpected happens.

All services are delivered by well-trained, compassionate caregivers, ensuring quality of life for clients and peace of mind for their loved ones. Homewatch CareGivers helps clients stay in their homes, wherever home may be, and allow families to restore balance by providing the needed care for loved ones when they can’t be there.

While staying true to its guiding principle, Homewatch CareGivers, International continues to grow its worldwide footprint. Our network of locations continues to expand their service offerings, including specialized care for those with chronic diseases such as Parkinson’s, Multiple Sclerosis, ALS, stroke, and Alzheimer’s; Remote Care Technology, a service that places safety devices in the home to monitor activities, location, and medications; ClientCare Coordination, a complete care management solution; and Homewatch CareGivers University, an online educational resource available to caregivers.

As the Homewatch CareGivers network marked its 32nd anniversary in 2012, President Leann Reynolds, daughter of founder Paul Sauer and a former top-performing franchise partner in the network, leads the way with her vision: “We are focused on continuing to lead the home care agency industry by setting the highest standards of education and delivering the highest quality care – one client at a time.”