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30 Years of Caring

Since its inception in 1980, Homewatch CareGivers has had a deep commitment to service—embodied in high standards of quality care which are part of continuing education programs for all caregivers, and carried in the hearts and minds of each team member—that has led to high praise from families whose lives are impacted, industry recognition, and continued growth with offices across the United States, Canada, and Latin America.

Brand Standards

Our brand standards set us apart right down to each and everyone one of our more than 200 locations.

It starts with premier caregiver selection and review. What this means to families looking for personalized home care services is that each independent office must do a federal and county background check on all employees before hiring them and consistently thereafter. Motor vehicle checks are conducted on anyone who will be driving a client. These safety nets give the family of every client peace of mind when they cannot be there for their loved one.

Once someone is hired, they become a student of home care thanks to our ongoing caregiver training through our Homewatch CareGivers University. Each employee is required to complete a minimum of 12 hours of education annually. This benefits the caregivers and their clients as it shows that the caregivers continue to meet regulations and have the knowledge and ability to keep those in their care safe.

With a Quality Assurance Program, we address our third standard of meeting clients evolving care needs. There is no one-size-fits-all when it comes to caring for people. Sometimes people improve and need less care, other times they need more assistance. In-person visits from someone else in the office every 90 days can help to keep communication open and evaluate satisfaction with care delivery.

How We Know

At Homewatch CareGivers, we’ve developed our own version of scientifically-proven tools to measure well-being.  The Lawton Activities of Daily Living and Instrumental Activities of Daily Living scale helps to track a client’s level of function and, with a notebook in each home that is updated during each visit, can be quickly addressed and care adjusted as needed. This tool is all about the individual, not care for a specific condition. The goal is to base decision on outcomes and improve care one client at a time.

Who We Partner With

We are honored to be a member of the National Quality Forum (NQF), a not-for-profit, nonpartisan organization dedicated to improving healthcare. “NQF measures and standards serve as a critically important foundation for initiatives to enhance healthcare value, make patient care safer, and achieve better outcomes,” states the NQF on their website.

We also have a relationship with the Eden Alternative, an international non-profit that strives to improve the quality of life for elders and their loved ones. Homewatch CareGivers was integral to creating an Eden at Home course that we continue to offer to each of our independent offices and their caregivers.

Our CEO is a board member with the Home Care Association of America (HCAOA), which is involved in policy decisions and legislation that affects caregivers, clients, and the local business owners who deliver these services.

We are focused on continuing to lead the home care industry by setting the highest standards of education and delivering the highest quality care—one client at a time.