Angelique Fluellen Director of Client CareAngelique Fluellen Director of Client Care
My name is Angelique M. Fluellen and I am the Director of Client Services and Office Manager at Homewatch Caregivers of Ann Arbor. I have both a Bachelor’s and Master’s Degree in Social Work and have been working in the field of Social Work since 2008. Prior to beginning work at Homewatch Caregivers in 2014, I worked for many programs throughout Washtenaw County providing housing and community resources to homeless individuals who lived in the county. I still have a strong passion for our homeless/individuals in transition and find myself supporting many causing to continue to try to keep individuals and families safely housed but I became drawn to Geriatric Social Work after having to be a personal caregiver for my own father starting in 2009. My father, John McQueen was diagnosed with Alzheimer’s shortly after my mother passed away suddenly in 2008 and I found myself quickly submerged in the role of caregiver and still daughter at the same time. I was able to get a first-hand glimpse of what it takes to be a caregiver, experiencing caregiver burnout, and seeing how awful a diagnosis such as Dementia/Alzheimer’s truly is for families. My father later passed away from complications of Alzheimer’s in 2013, which left me forever changed and re-evaluating my purpose in Social Work which soon led me to Homewatch Caregivers. I have now been in my role as Director of Client Services with Homewatch Caregivers of Ann Arbor for a total of 3 years and I have enjoyed every moment of my growth here. In my role as Director of Client Services I complete the Intake and Evaluations with clients so I am a great resource for providing information regarding the client’s Care Plan, Social History as well as updating any new changes in the client’s care. I am also trained in various areas of counseling ranging from couples, family, grief, substance, and individual counseling and provide a confidential and safe environment for clients and caregivers to speak freely and express any and all concerns. My background in Social Work and Counseling has allowed me to be able to think quickly and rationally during moments of crisis and provide interventions for both our clients and caregivers. In my role as the Office Manager I am the direct supervisor for all office staff and provide management of office schedules, and can provide backup to the various roles in the office such as scheduling needs, hiring needs, updating company requirements, etc.
Dorothy Keskitalo Client Care ManagerDorothy Keskitalo Client Care Manager
Obtaining my Master’s Degree in social work in 1999 established a strong foundation for my career in working with older adults. My 20 years of experience has primarily been focused in the non-profit sector and presented many opportunities. I have served as a volunteer coordinator and also Director of Senior Services. Throughout my career, I have gained extensive and valuable administrative experience. Most notably, grant writing, grant management, program development, evaluation, volunteer recruitment, and event planning. My experience has presented the opportunity to provide support to social work students through internships while building relationships with coworkers and industry leaders. I have been fortunate in my career to be involved with the care and support of older adults and in doing so I have had the opportunity to work with so many extraordinary people. I have been employed with Homewatch CareGivers since May 2019 as the Care Manager and I am looking forward to the exciting opportunities that are ahead and I am grateful to be able to continue serving older adults in our communities. As Care Manager I will be involved in managing the Long Term Care Insurance and contribute as a team member to help Homewatch CareGivers be recognized as the most valued and trusted home care company in Michigan.
Hayley Palazzola Care CoordinatorHayley Palazzola Care Coordinator
My career with Homewatch CareGivers began with my current position as Care Coordinator for our Novi office. This position has allowed me to leverage the skills obtained from completing my Associate degree in Business Administration. I have quickly learned how critical scheduling is to providing consistency to our caregiving staff, and industry leading customer service to our clients. I love to hear the stories of how our services make positive impacts on people’s lives. My favorite part of the position is meeting and learning about new people. Recently, I received a call from a client’s daughter letting me know how meaningful our services were to the family and that she made the right decision partnering with Homewatch CareGivers. This helped me understand the powerful role we play interacting with individuals and families. I have built so many great relationships since starting. I enjoy spending personal time with family. My nephews keep me very busy while not at work. We all enjoy playing sports and catching up on new movies!
Jeanine Evans Human Resources ManagerJeanine Evans Human Resources Manager
I am Jeanine R. Evans and I am the Human Resources Manager at Homewatch CareGivers of Ann Arbor. Professionally I have been a Caregiver for over 20 years. Throughout the years I have provided care for the elderly and developmentally disabled children. As the Care coordinator my job is to effectively build and maintain our schedules by match our team of exceptional Caregivers to our wonderful clients, build lasting and effective care teams to create consistency, and staying up to date on clients ever changing care needs by communicating with families, clients, caregivers, and other healthcare professionals. I am also responsible for training our Caregivers to ensure every member of our care team is proficient in providing a broad range of services to our clients. My journey at Homewatch CareGivers began November 12, 2015. At the time I had just moved to Michigan from California. When I walked into the Homewatch CareGivers office I instantly felt at home. Initially I started out as a Caregiver, which I loved! In April 2016 I was promoted to the Human Resource Manager and now I’m adjusting to my new position as the Care Coordinator. Over the past three years I have gained a wealth of knowledge of what it takes to succeed as a home care company. Up until moving into the office I had only been exposed to providing care as a Caregiver. I knew what it took as a Caregiver to go into the clients home and provide excellent care. As an office team member I see what it truly takes to set up and provide exceptional home care. What I love most about Homewatch CareGivers is our family oriented environment for our clients and staff. When we care for a clients, we care for the family as a whole. And the same level of compassion is extended to our Caregivers. My most memorable experiences at Homewatch CareGivers have been during the holiday parties, when everyone is able to come together and celebrate each other.
Mariah Garner Care ManagerMariah Garner Care Manager
Five years ago, I began my career as a caregiver in the Ann Arbor office. After taking on several roles in the organization, I worked my way into my current position as Care Manager of the Huron Valley office. Last spring, I received my Bachelor’s in Health Administration and a minor in Aging Studies in early 2019. Working in different roles has greatly increased my knowledge and experience in homecare. I have many memorable experiences while working at Homewatch, most recently was participating in the Alzheimer’s walk. It was rewarding to partner with my coworkers and clients for such an amazing cause.I came from a caregiving background. My mother is a nurse and has always worked at a nursing home. When I was younger, she would always take me to work with her. I loved interacting with her patients. In 2011, when I was only 15 years old my great grandmother was diagnosed with Dementia two months before she passed away. During those two months, my family and I learned how to be a caregiver. It was such a personal experience, forcing my to learn a great deal about caregiving. Two years later, my grandmother was experiencing many falls in the home. As a family we had to move her into a nursing facility. Later, my grandmother was diagnosed with Multiple Sclerosis. In 2015, my grandmother passed away from MS. During her last few years of life, I did everything that I could to help her. These personal experiences have established the foundation I build upon every day at Homewatch CareGivers
Breanne Stuart President/CEOBreanne Stuart President/CEO
Breanne Stuart is the owner of Homewatch CareGivers of Ann Arbor, MI. Breanne opened the private home care agency in 2008 to provide care to people of all ages and life challenges across Washtenaw, Livingston, Oakland and Wayne counties. Breanne recently opened a second office in Novi, MI as well. Both offices care for clients 24 hours a day, 7 days a week. Breanne handles the strategic outlook, financials, operations and marketing for both locations. She was chairwoman of the National Homewatch Caregivers Franchise Advisory Council between 2015 and 2016. Additionally, Breanne has an active role on the board in the newly formed Home Care Association of America - Michigan Chapter (HCAOA) Fomerly known as Michigan in Home Care Association (MICA). It is Breanne’s passion for family and entrepreneurship that led her to open Homewatch CareGivers of Ann Arbor. Her first experience with home care was with her own family—when she became a caregiver to her grandfather with Parkinson’s disease and her father who had colon cancer. It was during this time that Breanne realized the power of caregiver and hospice support—both helped grant her father’s and grandfather’s final wishes to remain at home, which ignited her passion for these services. Born and raised in Southern California, Breanne relocated to the Ann Arbor area 25 years ago to be closer to her extended family. Today, she provides jobs to over 105 people and compassionate care to her entire Homewatch community. Breanne’s favorite thing about her position is interacting with clients and helping them maintain as much independence as possible. Under Breanne’s leadership, Homewatch CareGivers of Ann Arbor was named 2019 Detroit Free Press Small Business Employer of the Year in the home care services sector.?