Care Available 24 Hours a Day, 7 Days a Week.
From the initial assessment by both owners (impressive in itself), the staff not only performed what was requested, but noticed ways to be helpful -- changed a light bulb, picked up items around the house, took out trash, and did extra laundry. They did an excellent "read" of my personality and provided service to suit my needs. Truly, more than expected. Thank you!
Written by: Meg
We monitor our emails during the business week between 8 am and 5 pm. If you wish to reach us outside these hours, it's best to call 707-508-4101.
We can start taking care of your family member immediately; even if you are not available in person to sign paperwork on behalf of your loved one. This includes a seamless discharge from a facility. You can complete any paperwork via email or fax, if your loved one cannot do so.
We can come to your loved one's home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation on your loved one's needs. In most cases, we can conduct the evaluation the same day you reach out to us.
After the phone call, we schedule an evaluation interview, where we want to learn as much as possible about our clients, not only their medical condition and care needs, but their likes and dislikes, their personalities. This assists us in finding a perfect match between the caregiver and client. At the end of the evaluation, we discuss the desired schedule. Once we have the signed agreement, we put together a plan of care and a schedule. On the first day of service with a new caregiver, we are there to introduce the client and caregiver to each other and show the caregiver around the home. After the first few shifts, we call the client to check in and see if we need to adjust the plan of care or the schedule in any way.
We can make available to you weekly progress notes about your loved one's weekly activities.
Family communications can be one the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor’s visits, and communicating about your loved one’s general well-being are all important components to family communication.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. We stay on top of things through informal communications and Quality Assurance visits.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.