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Industry Expertise


Homewatch CareGivers is dedicated to premier home care excellence and we remain actively involved in the home care/ senior care industry and health care policy in general. We believe in demonstrating quality outcomes in care, operational excellence, and regulatory compliance in the communities that we serve.

Home Care Association of America

The mission of the Association, or HCAOA, is to enhance the strength and professionalism of home care providers through education and best practices. We are active supporters of the HCAOA to give home care agencies a voice in federal and state legislation.  Our CEO, Julie Smith, is also a member at large on the Board of Directors for the HCAOA.

Read HCAOA’s report, The Value of Home Care, below.
This report was co-sponsored by Homewatch CareGivers.

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Expertise in State Licensing

As the continuum of care continues to shift to focus more on the importance of in-home care, more states are requiring stricter regulations. In many states, a license is required to operate a home care agency. Our home care industry expertise and professional involvement in national regulatory organizations keeps our entire network in the know and poised with operational preparedness. In addition, our operational best practices for all franchisees are continually enhanced to ensure that we are meeting or beating even the most stringent of state regulations.

The tools that Homewatch CareGivers has created helps our franchisees obtain their licenses and get their businesses started quickly. Our franchisees who apply for a license typically see it approved within 60-90 days of application receipt and sometimes sooner, depending on the state.

National Quality Forum Member

The National Quality Forum (NQF) is a non-profit, nonpartisan organization dedicated to improving healthcare quality. The NQF acts, under legislative authority, as an advisory committee for federal government and private sector entities.

Our membership in the NQF allows us to identify opportunities for the home care industry to educate and contribute to the national quality agenda. Homewatch CareGivers is the first home care company of its kind to become a member of NQF.

Operational Expertise

Our 3+ decades in the home care business developing our franchise network has allowed us to enhance our standard operating procedures which lessen the risks associated with owning a service-oriented business. Our goal is to help franchisees limit their liability exposure by providing them with proven operational procedures, tools and expert advice.

What We Provide:

  • Operations manual in online format to encourage adoption of best practices
  • Standard Operating Procedures that establish the guidelines needed to pass state licensing
  • Standards built on the strictest state criteria, federal requirements and Homewatch CareGivers best practices
  • Employee policy manual that provides a baseline for HR practices in the business
  • Engagement with fully vetted business partners to help you mitigate risk: liability insurance, background checks, employment and labor law
  • Funding for federal level lobbying efforts on behalf of private duty care industry
  • Legal reviews of our internal systems to ensure proper process

"By purchasing a franchise, we did not have to reinvent the wheel. The business systems and best practices are already in place. "

Larry Kempton – Green Valley, AZ

“We have the best trained caregivers in our market."

Wes Carson – Portland, OR

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