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Levels of Service

Elder woman with walker next to woman in green shirt.

As people live longer and want to remain living at home, their need for home care services may continue to increase. These services can cover a wide range of needs. Homewatch CareGivers' franchise locations offer a full scope of services from companion care to complex personal care, as well as care coordination with oversight from a nurse (as allowed by state license).

Our services are not just task oriented; we believe that home care should provide meaningful companionship for people who might have limited social engagement due to their health issues, or while recovering / rehabilitating. Regardless of the complexity of care provided to clients, we create and follow a plan or care customized for each individual person. With caregiver matching, we aim to create a mutually beneficial relationship between clients and caregivers.

Below you find a more detailed explanation of each of our service levels. Please note that some services may be regulated by state/provincial laws and may not be allowable in certain areas.

Companion Care companion care icon

Activities that do not involve physically assisting the client but are designed to enhance the client’s quality of life. Activities may include:

  • Meal planning and preparation
  • Housekeeping
  • Engaging in social activities
  • Shopping and transportation
  • Hobbies, arts/crafts and playing games

Personal Care  

Personal care is often referred to as hands-on care, which generally assists people with activities of daily living. Services may include:

  • Bathing and grooming assistance
  • Client turning and repositioning
  • Feeding assistance
  • Ambulation assistance with walkers, wheelchairs and other devices

Complex Personal Care complex personal care icon

Services are similar to those listed above in personal care; however, complex personal care is provided to clients with more significant physical and medical conditions. This includes care for individuals with the following:

  • Assistive transfer devices
  • Feeding tubes
  • Oxygen tanks
  • Comprehensive bowel programs

Care Coordination 

Care coordination services may consist of consultation, training and limited care management by a nurse for clients living with advanced medical conditions. These services may only be offered provided they meet the state/provincial requirements for providing such services and may include:

  • In-service training of staff and caregivers
  • Quality assurance visits
  • Plan of care creation and oversight

“We have the best trained caregivers in our market."

Wes Carson – Portland, OR

""I found what I was meant to do ... being a Homewatch CareGivers franchisee is really
a great opportunity."

Deb Nelson – Minneapolis, MN

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