Meet the Team
-
Jeff Swain
Owner / CEORead BioJeff Swain
Owner / CEO
Being raised in Grand Rapids, Jeff is very aware of the needs and wants of the people of West Michigan. After seeing the lack of options available to his own father and the need for a responsive, customer-service based approach to in-home care, Jeff and his wife Sue started Homewatch CareGivers in 2003. Since then, Homewatch has become the premier provider of in-home assistance in Kent County, providing the kind of respectful and professional approach that all clients deserve. Since 2003, he has served as an advocate for seniors in the Greater Grand Rapids area by participating on the boards of many groups including, Senior Neighbors. Jeff began his career in Marketing and Product Development after graduating with a Masters from the Kellogg School of Management at Northwestern University. Prior to starting Homewatch, he worked for Kraft Foods, Sara Lee Corporation, and Daymon Associates. His approach to care is providing the deserving families of Kent County with a better in-home care choice, providing a respectful and professional approach his clients deserve, and raising the bar for all home care providers in a growing market segment. -
Sue Swain
Owner / COORead BioSue Swain
Owner / COO
Being raised in Grand Rapids, Sue is very aware of the needs and wants of the people of West Michigan. After a 22 year long career in the furniture industry, 18 of which were working for Holland, MI based Sligh Furniture, she joined her husband Jeff in making Homewatch CareGivers the premiere provider of in-home assistance for Grand Rapids. Sue has a knack for seeing the unexpected and ensuring that their offices goes above and beyond for every one of nearly 2000 clients that they have had the opportunity to assist! -
Margaret Dugan, RN
Registered Nurse Case ManagerRead BioMargaret Dugan, RN
Registered Nurse Case Manager
Margaret says she has had the pleasure of working for Homewatch for 9 and ½ years. Margaret has had a varied professional career working as a Registered Nurse. “All my experiences have prepared me for this role of caring for seniors in their home.” Margaret has grown to realize that we often give emotional and psychological support to the family members as well. She enjoys getting to know our clients, discovering their needs, and hearing their wonderful histories. Margaret has lived in GR most of her life and raised her family here. She and her husband Lawrence have been blessed with 7 wonderful grandsons. -
Angela Decator
Manager of Client ServicesRead BioAngela Decator
Manager of Client Services
Bio coming soon!