Care Available 24 Hours a Day, 7 Days a Week.
I'm beginning to feel better and thanks to your home care services and drivers I am able to get out of the house. I appreciate the time you take to speak with me and all the assistance you give me. Thanks for the pens - hopefully I won't lose them. You guys are great!!
Written by: E.R. Alta Vista, Ottawa, ON
Planning for the future is great, but sometimes we have a situation where immediate attention is needed. Please call us to discuss your concerns, needs and how we can help you. At Homewatch CareGivers we can start care today with only a phone call. We will take the time to hear what is happening and help you arrange appropriate care. We can send a caregiver (day or overnight) within a short time to help you. Post surgical? Perhaps you thought you could manage but complications mean you need
some short term assistance. Call us and we can help you start care right away.
Need to set up some respite for your loved one while you're on vacation? We can help you! We can introduce a caregiver to your loved one in advance so they are familiar with the home.
Feeling overwhelmed with too much responsibilities? Delegate to a professional who can help you by sharing the jobs. Turn to Homewatch CareGivers in Ottawa for that extra pair of hands.
You can reach us by phone 24 hours a day, 7 days a week because your call is important to us. If we happen to miss your call, we will return your message within 1 hour anytime, day, evening or weekend.
We monitor our emails 7 days a week. Expect a reply within 1 hour between 8am and 6pm, or by 9am the following day if after 6pm evenings and weekends.
We can start taking care of your family member immediately; even if you are not available in person to sign paperwork on behalf of your loved one. This includes a seamless discharge from a facility. You can complete any paperwork via email, mail or fax if your loved one cannot do so.
We can come to your loved one's home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.
We begin creating a care plan by first learning about your loved one's family history, career, present and past social activities, medical history. All this information is used to begin our caregiver matching process making sure your loved one's lifestyle is an excellent fit with their caregiver. We also conduct a thorough Fall Risk and an Environmental Assessment of your loved one and their home.
We can make available to you weekly progress notes about your loved ones weekly activities.
Family communications can be one of the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor's visits and communicating about your loved one's general well-being are all important components to family communication.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits are one way we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.