Care Available 24 Hours a Day, 7 Days a Week.
"Homewatch CareGivers responded to an extremely urgent need very quickly and professionally, under less than favorable conditions. Linda and Jodie were not sitters- they were CAREGIVERS. When they were taking care of Mom (and Dad), I did not have to worry about their care."
Written by: Bonnie H., Adult Daughter - Florence, KY
We monitor our telephone 24 hours a day, 7 days a week. If we happen to miss your call, we will return your message as soon as possible including evenings and weekends.
We monitor our emails 7 days a week. Expect a reply within 1 hour between 8 am and 6pm, or by 9am the following day if after 6pm evening and weekends.
We can start taking care of your family member immediately; even if you are not available in person to sign paperwork on behalf of your loved one. This includes a seamless discharge from a facility. You can complete any paperwork via mail or fax, if your loved one cannot do so.
We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.
We begin creating a care plan by first learning about your loved one’s family history; enjoyed social activities; medication regimen; and medical history. All of this information is used to begin our caregiver matching process making sure your loved one’s lifestyle is an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved one’s home.
We can make available to you our daily visit notes to monitor your loved one's progress.
Family communications can be one the most important aspects of our jobs as a home care agency. Staying on top of changing social schedules; running necessary errands; sharing notes from doctor’s visits; and communicating about your loved one’s general well-being are all important components to family communication.
We will ask you from time to time for feedback of how we are doing. It is the best way we know to make certain we are continuing to deliver the quality care you expect from us in addition to our Quality Assurance visits by office staff.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.