Care Available 24 Hours a Day, 7 Days a Week.
Thank you Eric. Linda and Shirley have been true gifts to our family. They were amazing to my dad and all of us. Thank you for everything and for being so available and willing to help at all times. I will never forget it! Thank you!
Written by: Susie, Adult Daughter
You can reach us by phone 24 hours a day, 7 days a week because your call is important to us. If we happen to miss your call, we will return your message within 1 hour during normal business days and within 3 hours during evenings and weekends.
We monitor our emails 24/7. If you don't get a response within 1 hour, please call us at 216-593-0120.
We can start taking care of your family member immediately; even if you are not available in person to sign paperwork on behalf of your loved one. This includes a seamless discharge from a facility. You can complete any paperwork via email or fax, if your loved one cannot do so.
We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.
We begin creating a care plan by first learning about your loved ones family history, enjoyed social activities, medication regimen, medical history. All this information is used to begin our caregiver matching process making sure your loved ones lifestyle is an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved ones home.
We can customize our caregiver progress notes if written feedback is important to you.
Family communications can be one of the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor's visits, communicating about your loved one's general well-being are all important components to family communication.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits and Home Care Pulse surveys are two ways we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.