Care Available 24 Hours a Day, 7 Days a Week.
Homewatch Caregivers of South Orange have provided us with aides that are above and beyond our expectations. All the aides that have serviced (and are serving) my parents are caring, compassionate, competent, understanding and responsible. I know that my responsibilities are lighter because of Homewatch Caregivers. The responsiveness of the office, the assistance from the social workers and nurses, and attention to every request make the experience much easier. Definitely the absolute best!
Written by: Marcia S.
You can reach us by phone 24 hours a day, 7 days a week because your call is important to us. If we happen to miss your call, we will return your message within 1 hour during normal business days and within 3 hours during evenings and weekends.
For those emails received during normal business hours you should expect a reply within 1 hour. For emails after hours or on weekend you should expect a reply the following day.
We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.
We begin creating a care plan by first learning about your loved one’s family history, enjoyed social activities, medication regimen and medical history. All this information is used to begin our caregiver matching process making sure your loved one’s lifestyle is an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved ones home.
Our Care Team Is Here For You: Each client receives a Registered Nurse and Social Worker as part of their care team to provide the right level of support and maintain an open line of communication. We encourage families to engage with our care professionals. Our nurses generally visit every client monthly, and you should feel free to reach to our care professionals at any time.
Family communications can be one of the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor's visits and communicating about your loved one's general well-being are all important components to family communication.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits are one way we we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.