Homewatch CareGivers of Billings

Randy and Kendra Kendzior spent 25 years living and raising their family in Austin, Texas. They spent their summers and winters taking their kids to visit Montana to see family and explore the many different outdoor experiences. For the past 31 years, Randy worked in the high-tech industry, where he utilized his dual Bachelor's degrees and his Master's in Technology Management to help bring cutting-edge technologies to global markets. Kendra used her degree in Dental Hygiene, working as a dental hygienist and volunteering her free time for medical mission trips. They supported their children through many athletic and extracurricular pursuits, with Kendra even becoming an assistant scoutmaster for their son's Boy Scout troop. After their kids grew up, they all decided to move to Montana to raise the next generation of their family. Randy and Kendra agreed they wanted to impact their new community positively, so they decided to open a Homewatch CareGivers franchise, knowing that they could provide quality care to their future clients while being one of the best employers for their local caregivers. Randy and Kendra are excited to use their experiences in this new endeavor and look forward to using their free time to show their grandkids the great state of Montana!

Sarah Diaz grew up in Texas, but her love for Montana started early when she visited her uncle in Red Lodge. She spent her time there enjoying the outdoors, learning about camping, playing with horses, and Snowboarding Red Lodge Mountain! As soon as Sarah could leave Texas, she moved to Bozeman and spent two years at Montana State University as a student-athlete. She spent her free time volunteering with Eagle Mount, which sparked her passion for helping people with different abilities. From there, Sarah returned to Texas to finish her degree in Recreation Administration with a concentration in Therapeutic Recreation from Texas State University. She also acted as a caregiver for her father as he overcame some health issues. Since then, Sarah has been working to enrich people's lives through recreation, and her time as a certified therapeutic recreation specialist has opened her eyes to many ways to help people! Sarah's attention to detail and person-centered approach make her the perfect Operations Director for our business.

Emily is a Registered Nurse who has been with Homewatch CareGivers of Billings for about six months and brings an impressive 25 years of experience in caregiving and health care. Drawn to the profession by a family legacy of nurses and caregivers, she now focuses primarily on initial and renewal assessments. Emily is a Certified Care Manager and is especially skilled in calming anxious clients, providing veteran-focused care, and approaching situations with openness  and compassion. Her calm, organized, and patient style helps clients and families feel at ease, and she places a strong emphasis on comfort and privacy in every interaction.

Emily spent eight years serving in the Marine Corps, because of this she works best with veterans, a population she feels deeply connected to, and she finds great reward in seeing meaningful improvements in the lives of those she serves. One challenge she handles particularly well is helping clients navigate limited financial resources by connecting them with available support and community options. She is known among teammates for being on time, well prepared, and highly organized, and she values clear communication via email or text. Colleagues can count on her to be reliable and thoughtful, and she appreciates the same level of preparedness and professionalism from others.

Originally from Durango, Colorado, Emily has called Billings home for the past six years. Described as caring, competent, and considerate, Emily says her favorite part of working at Homewatch CareGivers of Billings is the awesome team she gets to work alongside every day.

A proud Billings native, Jennifer Arnold brings compassion, discipline, and strong leadership to her role as Office and Staffing Manager at Homewatch CareGivers of Billings. A U.S. Air Force veteran, she served as an EMT/Medic with experience in medical-surgical care, labor and delivery, women’s health, flight medicine, and biological and chemical warfare decontamination.

After her military service, Jennifer devoted several years to raising her two sons. A proud Billings native, Jennifer Arnold brings compassion, discipline, and strong leadership to her role as Office and Staffing Manager at Homewatch CareGivers of Billings. A U.S. Air Force veteran, she served as an EMT/Medic with experience in medical-surgical care, labor and delivery, women’s health, flight medicine, and biological and chemical warfare decontamination.

After her military service, Jennifer devoted several years to raising her two sons, one who now serves in the U.S. Army and another pursuing his dream of becoming a pilot—while staying active in her community through church, her women’s sorority, the PTA, and as a Boy Scout Den Leader.

Jennifer’s caregiving journey began as a CNA in a local skilled nursing facility, where she discovered her passion for helping people stay healthy, safe, and independent in their own homes. Her dedication and leadership led her into several management roles supporting caregivers and clients across Montana.

Today at Homewatch CareGivers, she oversees scheduling, supports the caregiving team, and helps connect new clients with the care they need through thoughtful coordination and client consultations. She is deeply proud of the caregivers she supports and the compassion they show to clients every day.