Local reviews from real clients & their families, sourced from Google.
We’ve had an excellent experience with Homewatch CareGivers in providing care for my mother. From the start, the team has been compassionate, professional, and incredibly responsive to her needs. Every caregiver we’ve met has treated my mother with kindness, patience, and genuine respect — making her feel comfortable and cared for every step of the way.
Mike D'Andrea
3 days ago
This agency was able to provide my mom with a bilingual care giver which was so important to us and she’s so caring and always willing to make my mom feel special, thanks
Ana Laguna
12 days ago
Maureen (Mo) is a wonderful caregiver who has experience with dementia patients. We love her!!
jim bradley
Jul 14, 2025
100% outstanding. Every one we dealt with Mary Ellen, Lee( care giver and soul par excellence) was competent, kind, patient and supportive. I believe we got the very best care possible for our beloved 101 cousin.
Robin Baslaw
Jun 23, 2025
The caregivers were excellent and taught us how to do homecare. We would highly recommend this agency.
Nancy and Dave B.
Jun 19, 2025
Great service
Sam
Jun 18, 2025
I can’t say enough about this company, and its dedication to their mission. Our family needed them suddenly, to help my mom transition home from rehab. We had complex scheduling needs the company met with aplomb. They understand the need for reliability, and having the same people come over time. And the caregivers are wonderful souls devoted to the clients. The schedulers are available every day, including weekends, for questions or changes. It would be hard to imagine the past few months without their alongsideness. It takes the proverbial village when life and health take a turn, and Homewatch was and is there for us.
Nina Frost
Apr 15, 2025
We used Homewatch to help with our aging parents. Mary Ellen was amazing! She came to meet them and was so helpful with explaining what they do and the process they use for matching up the right person for them. Mary Ellen did an A+ job of finding the perfect person for them on the first try which is no small feat given how picky my mother is. My father has since passed away and their caregiver has been instrumental in helping my mother navigate her new life without my father. I highly recommend Homewatch and especially Mary Ellen!
Melissa Hirschel
Apr 01, 2025
We used HomeWatch Caregivers for our elderly dad as he could not get around or care for himself. We interviewed a few other caregiver agencies but found HomeWatch to be our choice based on previous reviews and our discussions with the manager, Mary Ellen. We and our dad were very happy with each aide that came to care for Dad. The aides were all prompt, courteous and professional and any changes that we needed were handled quickly and without any issues. My entire family and Dad highly recommend HomeWatch Caregivers.
Kevin C
Feb 21, 2025
Finding good caregivers is not easy but Homewatch Caregivers have been wonderful. In the 8 months we have been using them for live-in caregivers, we have not gone a single day without a caregiver. The caregivers have been kind and sensitive to our needs. The liaisons offer support, check in and are able to make adjustments when needed. I highly recommend them.
Lynne Sarro
Feb 21, 2025
My nephew moved here from a facility in Pennsylvania and his condition was much worse than we had anticipated. I was referred to Homewatch from an online service. Thank goodness!! Matthew and the team at Homewatch were so supportive and top notch that I was able to breathe and take each new day with confidence that my nephew was receiving good care.
Carmalyn Cook
Feb 04, 2025
After 65 days in Yale New Haven Hospital I have to thank Homewatch CareGivers for saving the life of my husband and therefore also of me. Consumed with fear for bringing home a complex medical husband that needed very specialized care the assigned caregivers helped me around the clock to adjust to the special needs, diet and physical care of my husband and having back up regarding medication, turning, bed baths, special diet to replace his lost 30 pounds and my sanity. Their long term devotion have brought us through so many stages of progressing back to his best health. They do not shy away from the sad, the difficult or the complex. They helped to nurture us both day by day, year by year and now 19 months later. I am forever grateful for their compassionate abilities. To Jennnifer, Chevy, Sharmone, Ben a team of dedication and dependability, I thank you from the bottom of my heart, always
Betty Mannes
Jan 10, 2025
I dealt with Mary Ellen LeViness, a care manager. She was wonderful. She was quick to respond and very helpful in every way. I highly recommend!!
eileen simon
Apr 04, 2024
I was very happy with Homewatch services. Mary Ellen was wonderful and helpful. She always returned my calls in a timely manner and addressed my needs. The ladies that cared for my mom were all kind and capable. I highly recommend Homewatch!
Jan
Oct 27, 2023
Homewatch caregivers gave us the peace of mind we needed when we could not be home with my Dad. Caring and kind people. Appreciate the help!!
Christine Thorn
Oct 12, 2023
Homewatch CareGivers has been handling my mom's needs admirably from day 1. Matthew has consistently gone out of his way to make sure my mom has someone who is kind and caring by her side. In addition, Matthew has spoken to me directly about any questions and concerns and given me advice on the best options and services that can help my mom – including those that are outside of the ones they provide. Highly recommend.
George Feinn
Nov 14, 2022
The owner of this company is really concerned about the care of his clients. He personally follows up. We have had excellent care givers and if there was ever a question of that, the issue was immediately resolved. He seems to be equally concerned about the comfort of his caregivers.
MaryOlive Stone
Oct 12, 2022
Homewatch Caregivers of New Haven was extremely helpful and compassionate when helping us find the right person to care for mom! They listened and addressed our needs. We couldn't be any happier with Matthew and his team!
Robert Levine
Aug 17, 2022
