Englewood, Co – Homewatch CareGivers of SW Denver announced today that it has received the 2020 Best of Home Care® – Provider of Choice Award from Home Care Pulse. This award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse every month throughout the year.
“Because Homewatch CareGivers of SW Denver is dedicated to providing our clients with the best in-home care services and wants to make sure our clients are satisfied, we have contracted with an independent, unbiased, third-party satisfaction research firm called Home Care Pulse”, says Roger Rhodes, President of Homewatch CareGivers of SW Denver. Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance and works with numerous home care businesses across North America.
Each month, Home Care Pulse calls a random selection of Homewatch CareGiver clients to see if they are happy with Homewatch CareGiver’s services and if there is something the client would like to see changed. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback. Home Care Pulse complies with all state and federal confidentiality laws and will not ask for any personal, financial, or health information.
Home Care Pulse then assembles the gathered data into a powerful monthly report which allows Homewatch CareGivers to identify needs and take action to increase satisfaction and address client needs.
Homewatch CareGivers of SW Denver is now ranked among a small handful of home care providers across the country who have proven their ability to provide the highest quality care to clients.
“We want to congratulate Homewatch CareGivers of SW Denver on receiving the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients, Homewatch CareGivers of SW Denver has proven their dedication to maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
This is the 9th straight year, Homewatch CareGivers of SW Denver has won the Best of Home Care® – Provider of Choice Award.