John Burns is the Business Development Manager at Homewatch CareGivers of Germantown. He brings more than ten years of leadership experience in senior living, memory care, and behavioral health, with a strong record of strengthening care operations, improving service quality, and supporting organizational growth.
Throughout his career, John has led large teams, overseen dementia care for 38 residents, and managed residential treatment operations for a 70-bed rehabilitation program. He has worked closely with nursing, wellness, operations, and sales teams to streamline move-ins, improve occupancy, strengthen compliance, and enhance the overall client and resident experience.
John is skilled at identifying service gaps, developing effective care solutions, and building trusted relationships with families, healthcare professionals, and community partners. Throughout his career, he has contributed to census and occupancy growth by strengthening referral relationships, improving the customer experience, and ensuring responsive follow-through. His results-oriented, people-centered approach helps organizations grow while ensuring individuals receive compassionate, dependable, and high-quality care.