Care Available 24 Hours a Day, 7 Days a Week.
Bob and I would like to thank you for your expression of love and kindness. Your compassion by being with our family is appreciated. We feel so fortunate and blessed to know you and to thank you for all you have done for our family. God Bless you always, and thank you for the privilege of knowing that you and Jessica were always there to help in any emergency situation.
Written by: Sonja and Bob B.
You can reach us by phone 24 hours a day, 7 days a week. Your call is very important to us so if it is after hours the call will rollover to an owner or manager cell phone. If we can't take you call immediately, we will return the call/your message within 1 hour.
We monitor our emails 7 days a week. If you do not get an immediate reply, you can expect one within 1 hour during the weekdays and by 9am on the following day after 6pm evenings and weekends.
We can start taking care of your family member almost immediately, even if you are not available in person. And we can have you complete any needed paperwork via mail or fax, if your loved one cannot do so.
We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.
We begin creating a care plan by first learning about your loved one’s family history; enjoyed social activities; medication regimen; and medical history. All this information is used to begin our caregiver matching process to ensure a "Perfect Caregiver Match." We also conduct complementary safety and fall-risk assessments of your loved one and where they reside.
We will work with you and your loved one to provide reports on our services and your loved one.
Family communications are one the most important aspects of our services. Staying on top of changing social schedules; running necessary errands; sharing notes from doctor’s visits; and communicating about your loved one’s general well-being are all important components of our communications with you.
We are always interested in your feedback on how we are doing. We want you and your loved one to communicate with us as often as you like. It is the only way we know we are delivering the quality care you expect from us. We also do Quality Assurance visits with your loved one to follow up on how they think we and our care givers are doing.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.