My name is Martin Conway, and I want to share with you my own story of the need for care in my family. I understand that many of you will come to Homewatch CareGivers serving Charlotte & Lake Norman with your own stories too, and I look forward to connecting and hearing about your family, experience, and need for care.
My younger brother passed away in 2015 after a battle with ALS, leaving behind a giant void and many broken hearts. Our parents, his wife and two children, nieces, nephews, colleagues and friends all left to pick up the pieces, grieve, and ultimately move forward.
The care he was given by many kind people during his decline is one of my abiding memories from that time. While some are unable to face discomfort, there are others who rise and step forward. Of the many lessons this experience brought, the one that resonated the most with me was seeing the love, courage and dedication of individuals who care for people who are suffering.
While most could not see past the disease, many caregivers saw the human being. I never forgot that, and never forgot how it made my brother feel. We imbue our work with this principle. Seeing and respecting the human being is central to the care we provide.
For several years, I struggled to accept that my brother was gone. I threw myself into work, tried to stay busy with my family, and worked to rebuild after his passing. After a while, I came to the realization that continuing to relive what had happened was not helping. Pretending to ignore that this had not happened led to a never-ending cycle of grief.
This mindset was not helping me, my wife, our 4 children, and it certainly was not honoring the legacy of my brother.
In 2020, I walked away from a 15-year career with a large corporation and decided to listen to and honor my heart. My focus became building a community of people focused on love, truth and service. We have owned and operated the Homewatch Caregivers of Mooresville office since 2021 and are very excited to now lead the Charlotte office.
My wife and I are committed to taking care of people who need our help with services that support an independent lifestyle based on current abilities. As a social worker, my wife has been on the front lines of serving others for 20 years. Social workers often handle challenging situations that others would prefer not to acknowledge. The heart, experience, and courage she brings to our business are invaluable.
We have an incredible team of local healthcare professionals, caregivers, and compassionate and kind people from all backgrounds. We take our responsibility to serve the people of Charlotte and Lake Norman seriously.
While nothing can bring my brother back, I can honor his life and legacy by helping take care of people in my community the way that people took care of my brother.
Our team would be honored to have the opportunity to help and serve your family.
Our commitments:
When the time comes, our team of caregivers will be here to help you and your loved ones.
We go beyond traditional caregiving—our mission is to redefine home care by delivering an unmatched level of service and reliability. Families across Charlotte trust us because we don’t just meet expectations—we exceed them.
At Homewatch CareGivers of Charlotte, we’re all about building strong relationships and genuine connections. We work to match every client with the perfect caregiver to provide the right services and meaningful companionship.
Schedule An Introductory CallMy name is Julie Conway, and I am the co-owner of HomeWatch Caregivers. I have a master’s degree in social work (MSW) from the University of Wisconsin-Milwaukee and spent most of my career as a medical social worker in various hospital systems in Wisconsin and North Carolina. In doing that, I saw firsthand the challenges the aging population face and the need for supportive in-home care services. I have always held a strong desire to make a difference in the lives of the people around me and in my community.
Hi, My name is Martin Conway and my wife and I are the proud owners of HomeWatch Caregivers of Charlotte and Mooresville. After growing up in Scotland & England, I moved to Wisconsin to attend college where Julie and I met at Marquette University, in MIlwaukee, WI.We have called NC home since 2008, and live in Mooresville with our 4 children (ages 17, 15, 10, 10).In my spare time, I love spending time with my wife, our children, our parents, family and friends, listening to podcasts and watching soccer. With a playing background in professional and NCAA Division 1 soccer, I sometimes forget that my body cannot do what it used to be able to do 20 years ago! That does not prevent me from watching and providing "expert advice" from the couch though :)With a Master’s Degree in Business Administration (MBA) and 15+ years’ leadership experience in the healthcare industry, I am grateful for the opportunity to care for those in need across the local community and apply many of the wonderful lessons life provides.My drive to deliver excellent care for our entire community stems from my younger brother, Tony, and his and our relationship and experience with ALS. Being there for people in their time of need is crucial and while I cannot bring my Tony back - I can honor his memory and be there for others in need of care, support and love. Thank you for the opportunity to serve our community, we look forward to continuing to work with the many organizations, business and families focused on caring for loved ones across Charlotte and the Lake Norman area.
Hi, My name is Pauline, and I’ve worked for HomeWatch Caregivers of Mooresville & Charlotte for 3 years. I was born and raised in Scotland & and still retain my Scottish accent. As quality manager, my role primarily involves regular telephone liaison with clients, caregivers, agencies, and families to ensure quality care and exceptional communication is delivered. While I’m technically a “senior,” I believe that age is just a number and will continue to enjoy working to help as many people as I can, for as long as I am able. My professional experience is in Health & Safety and Quality Assurance in the United Kingdom and here in the USA, as Director of Quality Assurance. In both countries, I worked in corporate hospitality to ensure Safe Standards were met in the storage, preparation, and service of food/meals.In the UK, I worked at Major Sporting Events including Soccer Stadiums, Rugby Stadiums, Music Venues, and International Flower Shows. I worked every year at the British Open Golf Championship, and at various professional golf tournaments in Ireland, Scotland, England, and Wales including the Ryder Cup. In the USA, my skills were used to ensure compliance with Federal and State Food Safety requirements, including the strict standards of the Food & Drug Administration. Clients in the USA were from Corporate America, Blue-chip companies such as Bank of America & Microsoft. I truly enjoy working with people and making sure they are happy with the service and help provided to them. I am a Mum of two sons, grandmother to six beautiful grandchildren and wife to only one husband, to whom I’ve been married for 52 years.
My name is Ellen Abbott, and I am the Director of Nursing at Homewatch CareGivers. I am originally from Aiken, South Carolina and earned my bachelor's degree from the University of South Carolina, followed by my Master’s degree in Nursing Administration from Gardner-Webb University. My nursing background includes experience working in Inpatient Hospital Systems, Skilled Nursing Facilities, Sub-acute Rehabilitation, and Continuing Care Retirement Communities. Through this work, I’ve learned that the care people remember most isn’t the medical care—it’s how someone made them feel. A kind, trustworthy caregiver can change everything, which is why I am passionate about ensuring you have someone wonderful coming into your home. In my role, I provide clinical oversight, support caregivers through education and guidance, collaborate with healthcare providers and work closely with families to ensure care plans are safe, clear, and tailored to each client’s needs. I am also a strong advocate for gracefully aging in place, providing primary caregivers with some much-needed R&R, and helping families navigate a season of life that is often full of varying emotions and difficult decisions. Outside of work, I enjoy spending time with my husband, our three children, and our crew of furry friends. Helping people feel safe, supported, and respected in their own homes is at the heart of everything I do.
Kristina is a Licensed Practical Nurse with Homewatch CareGivers serving Charlotte and Lake Norman, and brings two decades of healthcare experience to her role. She began her career as a Certified Nursing Assistant in 2006 and became a Nurse in 2009. Her background includes long-term care, pediatric home healthcare, and psychiatric nursing. Kristina is passionate about helping individuals remain safe, comfortable, and independent in their own homes while providing compassionate, personalized care to clients and their families. Outside of work, she is a devoted wife and homeschooling mother of two. Her faith plays an important role in her life and guides her commitment to serving others with compassion and integrity.
Effective home care starts with a comprehensive home audit to provide the client with a safe and familiar setting.
