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Best In-Home Care Agency Serving Chicago's Lakefront

Exceptional top-rated home care and senior support service that keep your loved ones safe and secure in Cook and Lake County, Illinois

Homewatch CareGivers of Chicago North is an award winning in-home senior care agency dedicated to providing the best comprehensive personal in-home care services, companion senior care services, senior transportation support, Alzheimer’s and dementia care. Our senior support services are designed to cover your changing needs and requirements, with support ranging from a few hours a day to 24/7 live-in home care. We help Chicago area residents including Cook County, Lake County and the surrounding Northshore suburbs.

Our objective is to work closely with you and your family in a collaborative effect that allows seniors to maintain their independence, dignity, and self-esteem but supplying the caring compassionate person-centered care that they deserve. With over 40 years of home care experience, our empathetic team of in-home caregivers is well suited to safeguard your safety and security at home.

Our Chicago office takes pride in creating close connections with our seniors and crafting a truly patient center plan of care. For us patient-centered care means focusing on our clients and their families in ways that are meaningful and appreciated to the individual patient. This includes listening to, informing and incorporating the Seniors input as we craft a customized plan of care design to meet the Seniors ever changing needs and requirements. Our care team strives to providing care that is respectful and responsive to the Seniors preferences and ensuring that Seniors values guide all our care plans.

By utilizing a patient centered approach, Homewatch CareGivers of Chicago North can provide highly personalized home care services method that makes us stand out from other senior care providers.

Meet Our Care Team

At Homewatch CareGivers of Chicago North, we’re all about building strong relationships and genuine connections. We work to match every client with the perfect caregiver to provide the right services and meaningful companionship.

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Kathy Nichols Chief Operations Officer

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Kathy has been with the Homewatch team 6 years now. Originally hired as the Financial Operations Manager, she has now taken on the role of Chief Operations Officer. In addition to managing billing, payroll and working closely with Long Term Care insurance agencies to safeguard that our clients receive the full extent of their benefits, Kathy also manages the day to day operations of the Northbrook Homewatch CareGivers office. Kathy holds over 10 years of accounting experience in the home care business prior to coming to Homewatch CareGivers.

Linnea O’Neill Director of Client Services

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Linnea has a passion for working with older adults and has worked in the healthcare field for over 16 years. She first started assisting seniors early in her career when she began working in admissions and marketing at a skilled nursing and rehabilitation community in Northbrook. Linnea subsequently moved on to work with a private duty home care agency in Highland Park. In her role as Client Services Director, Linnea spent her time working with clients and their families to establish their needs, goals, care structure, and ensure they were receiving the highest quality of care every single day. After working in private duty 13 years, Linnea moved on to work with a Geriatric Case Management Company where she supported older adults in managing their medical, financial, and environmental needs. Linnea joined the Homewatch Caregivers Team in November of 2022 and looks forward to continuing her service to aging adults. · BS – Aurora University – Psychology · Certified Dementia Practitioner (CDP)

Sherry Smith Scheduling Coordinator

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Sherry has been with Homewatch CareGivers for 5 years. She was originally hired as a caregiver and worked wonderfully with all of her clients, so much so that she was often requested by the clients she worked with. Recently, in recognition of her hard work, Sherry was promoted to Scheduling Coordinator and now works in our Northbrook office, assisting with managing caregiver and client schedules and assisting with caregiver recruiting. She recently took on the role of billing for Long Term Care.

Sheryl Cappello Operations Manager

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Sheryl brings 20 years experience in management and operations knowledge working for other healthcare and special needs related facilities. Sheryl’s passion lies in building strong relationships, not only with clients and their families, but also with caregivers. In her current position as the Operations Manager, she has the privilege of meeting many of the homebased caregivers, understanding their needs, and ensuring that our clients have the best possible support with them. She takes the time to connect with caregivers on a personal level, identifying the exceptional connection that they would bring to their clients. Sheryl is very passionate about driving operational excellence and committed to fostering a culture of continuous improvement. Seeking to leverage her expertise in process optimization and team leadership to contribute to Homewatch CareGivers of Northshore.Outside of work, Sheryl has three adult children that are all in college locally and loves spending time with them. She loves new adventures and traveling with her family and friends

Melissa Recruiting & Training Administrator

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Melissa has a strong passion for helping those in need. She was going to school to do something in the medical field. She then began a job as a public housing manager for seniors and those with disabilities. After 23 years she changed career paths and began a job in the mental health field. She worked as a TMS Coordinator at a private psychiatric practice for 3 ½ years. It brought her much fulfillment helping those suffering with depression and anxiety to find relief. She has now joined Homewatch CareGivers as the Recruiter/ Training Administrator. She loves meeting new people and is looking forward to helping clients get the care they need.

Why families trust us

Effective home care starts with a comprehensive home audit to provide the client with a safe and familiar setting.

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Our comprehensive in-home care services include:

Personal Care & Hygiene – Assistance with bathing, dressing, and grooming.
Companionship & Engagement – Combat loneliness and enhance well-being.
24/7 Availability – We’re here when you need us, day or night.

Top-Tier Caregivers – Highly trained, background-checked, and dedicated to exceptional service.
Personalized Care Plans – Customized support tailored to your loved one’s unique needs.

Part of the Authority Brands Family

Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.

Homewatch CareGivers of Chicago North

Exceptional top-rated home care and senior support service that keep your loved ones safe and secure in Cook and Lake County, Illinois

The Gold Standard of Chicago North Home Care

Meet Our Care Team

Why families trust us

Our comprehensive in-home care services include:

Part of the Authority Brands Family