I rarely leave long reviews, but this company absolutely deserves it. From the moment I walked into Homewatch CareGivers of El Paso, I noticed something different. Everyone I encountered was professional, kind, respectful, and welcoming. Every staff member who passed by me acknowledged me with genuine kindness, which is something you don’t see very often. I especially want to recognize Grace. For around five years, if not more, she helped my brother with in-home care. Anytime questions came up, Grace was the point of contact who helped resolve situations, whether it involved scheduling, rescheduling etc name it. Now that my mother is also in need of in-home care, we reached out to Grace again, and she has shown that same amazing character, professionalism, patience, and compassion that she has always had. I also want to recognize the receptionist. Even though I only met her briefly, she showed the same level of care and professionalism that I experienced with Grace. Thank you to Grace, the receptionist, and the entire staff for restoring my faith that there are still companies out there that truly care about professionalism, compassion, and excellence. More importantly, they care about people who are often at their most vulnerable and deserve to be treated with dignity, patience, respect, and genuine human compassion. 🙏🏼
Chuy Martinez
13 hours ago
Naice
Mystic Enrik
Apr 29, 2026
Awesome people
Cira Alvarado
Apr 02, 2026
I'm very satisfied with the great customer service Mrs Jessica Martinez and Mr. Erick Diaz provides to me each time I need help!
lupe delatorre
Oct 13, 2025
The Best agency in el Paso
Yerandi Chávez
Apr 16, 2025
Mi nombre es nidia ochoa y estoy muy contenta y satisfecha con la agencia y con mi cordinadora yerandy muy amable y muy atenta .100% contenta con home watch
Nidia Ochoa
Apr 11, 2025
Mi cordinadora y la agencia es muy amigable. Siempre tratan lo mejor en ayudar en lo que puedan.
Andrea Villalobos
Apr 11, 2025
La compañía son muy amables y sinceros nos ayuda siempre que los necesitamos !!!!
Yasmin Bajera
Apr 11, 2025
Todo esta muy bien, y me gusta el trato, y me gusta la gente, y lo recogiendo ampliamente ya tengo 5 años y siempre he tenido buen trato, gracias.
Evangelina Escarcega
Apr 11, 2025
A quien. Corresponda llevo más de 10 años con esta compañía estoy muy satisfecho con los servicios que dan, son muy serviciales
Nilda Mendizabal
Apr 11, 2025
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.