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The Woodlands Spring, Conroe, Champions, Tomball & Surrounding Areas


Getting Started

We are available
24 hours a day,
7 days a week

Call us at 281-882-8000

You can reach us by phone 24 hours a day, 7 days a week because your call is important to us.

Email Us

We monitor our emails 7 days a week. Expect a reply within 1 hour between 8am and 6pm, or by 9am the following day if after 6pm evenings and weekends.

Immediate Care, No Matter Where You Are

We can start taking care of your family member immediately; even if you are not available in person to sign paperwork on behalf of your loved one. This includes a seamless discharge from a facility. You can complete any paperwork via email or fax, if your loved one cannot do so.


Evaluating Our Care and Your Needs

We come to you and create a custom plan

Scheduling the Evaluation

We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.

Creating a Care Plan

When we start non medical home care with a new client, our nurse will go out and observe the client, and ask questions related to their health and what they are wanting out of our service. The nurse will then admit the client, and during this time will contact their physicians, hospice, home health etc. and coordinate care with the services that they already have.  Then our scheduler will set up the client’s schedule, including finding the right caregiver for the client. After the schedule is set up, if the client wishes, we can introduce the caregiver(s) to the client and remind them of the days and hours they will be there. We also provide a calendar to the client so that they know which caregiver will be coming and when. We also give them a binder that includes copies of signed documents, and the Client’s Plan of Care so that they can review the information at any time that they wish.


Partnering in Care

We provide weekly progress and listen to feedback

Care Progress Reviews

We can make available to you weekly progress notes about your loved one's weekly activities at your request.

Keeping Everyone in the Loop

Family communications can be one of the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor's visits, communicating about your loved one's general well-being are all important components to family communication.

How are We Doing?

We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits and Home Care Pulse surveys are two ways we stay on top of things.

We want to hire the best. We take great care in selecting and interviewing our caregivers and verifying what hours that they can and want to work. Prior to our interview process we test the applicants to gauge their knowledge of their industry laws and industry standards. If they pass those tests we then move onto a rigorous interview in which we discuss previous employment and why they want to work in this field. Afterwards the applicant will come to orientation where they are drug tested and a thorough BG check is ran, hire is dependent on passing of both of these checks.