Care Available 24 Hours a Day, 7 Days a Week.
Reliable, outstanding, compassionate help for my aging parents. Homewatch is a tremendous comfort... especially when I am hundreds of miles away.
Homewatch Caregivers are people who have a desire to assist our loved ones.
At my initial meeting with Homewatch Caregivers, they promised to "enrich" my parents' lives and one year later, they have yet to fail me... or them! They are an absolutely fabulous group of committed, capable, and fabulous caregivers!
Written by: Maureen, Adult Daughter
You can reach us by phone 24 hours a day, 7 days a week because your call is important to us. If we happen to miss your call, we will return your message within 1 hour during normal business days and within 3 hours during evenings and weekends.
We monitor our emails 7 days a week. Expect a reply within 1 hour between 8am and 5pm, or by 9am the following day if after 5pm evenings and weekends.
We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.
We split this process into two parts so that our owner, Greg Wann, can meet every client. Greg wants to ensure that we pick the perfect caregiver for each client. He also finds that completing part of the paperwork to start takes some of the burden off. Then, after Greg has met with the family, our nurse comes out to be more involved in the more clinical aspects.
We begin creating a care plan by first learning about your loved one’s family history, enjoyed social activities, medication regimen and medical history. All this information is used to begin our caregiver matching process making sure your loved one’s lifestyle is an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved ones home.
We can make available to you weekly progress notes about your loved ones weekly activities.
Family communications can be one of the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor's visits and communicating about your loved one's general well-being are all important components to family communication.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits are one way we we stay on top of things.
We are accredited by the Joint Commission, holding our agency to the highest care quality standards. We are also a Certified Home Care Pulse Provider and contract with Home Care Pulse, a third party, to gather and report feedback from clients. In addition, the owner of our agency is a Certified Senior Advisor.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.