Deb Nelson, owner of the Edina, MN office, talks about her business and why she likes both being an employer and helping families in her community.
“My most favorite thing is meeting our new client families and being able to solve a problem that the family might be having,” Deb says. She truly understands the struggles that families may face when transitioning a loved one to professional in home care.
Support Center Help
Yet, to be a successful business owner in her local market, she acknowledges the need for support from the franchisor. “It just seemed every time there was an issue that came up, there was a forward-thinking solution,” she says.
The Importance of Team
When you own a senior care business, you are only as good as your caregiver team. Deb knows this and places her team first, with love and support. “I love managing my team,” she says. “I love coaching my office staff to be good leaders, not just managers.”
Watch her video to find out what differentiates her from the competition.