Care Available 24 Hours a Day, 7 Days a Week.
If your company equals the quality of your caregivers, then you are doing just fine. Angela anticipates my mother's needs and follow through all the time, informing me of her actions. My mother is very content with her care! Keep up whatever you are doing!
Written by: P Dito
There’s no risk to giving us a call. We don’t require an up-front deposit. We don’t have minimum hours. And you can cancel care at any time with 24
hours’ notice. You can call us during
our regular office hours of 7:30am-5:00pm PT. We also have an on-call staff member who can help arrange last minute
We monitor our emails regularly during the work week. In the event that you are emailing after 4:00pm,
we will respond the following business day. We look forward to hearing from you.
We’re available to do assessments in the evening or on
weekends. We can complete paperwork via
email, mail or fax. We won’t let the
paperwork get in the way of starting care.
do an evaluation by coming to your home or to the hospital or rehab room where
you are during the day, in the evening, or on weekends. In many cases, we can conduct the evaluation
the same day you contact us. We’ll spend
about an hour reviewing your needs, your background, your medical history, and
the schedule that you’d like.
With the information from our evaluation, we will create a
detailed plan of care and identify caregivers who can meet your needs. You may interview the caregiver in advance if
you would like and if time permits.
We’ll call you after the first visit to ensure things went
well. We’ll do regular drop-by visits to
check-in. We’ll have notes available in
the home so you can see what’s taking place. We can even make the notes available online through our home care
system. We have Home Care Pulse check in
with families twice a year for a third party review of our quality of care.
Let us know how you would like to receive updates and how
you’d like to notify us of changes. Family communications can be one of the most important aspects of our
job as a home care agency.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits are one way we we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.