Care Available 24 Hours a Day, 7 Days a Week.
Your service, caring and sense of responsibility are just "what the doctored ordered". Judy is incomparable. She is punctual, clean, hones, easy to be with and a lot more!
Written by: S Frishberg
You can call us during our regular office hours of
7:30am-5:00pm PT. We also have an
on-call staff member who can help arrange last minute care. If we miss your call, we will return your
message within 1 hour during business days and within 2 hours in the evening
and on weekends.
We monitor our emails regularly during the work week. In the event that you are emailing after
4:00pm, we will respond the following business day. We look forward to hearing from you.
We’re available to do assessments in the evening or on
weekends. We can complete paperwork via
email, mail or fax. We won’t let the
paperwork get in the way of starting care.
We do an evaluation by coming to your home or room where you
are staying during the day, in the evening, or on weekends. In many cases, we can conduct the evaluation
the same day you call. It will take
about an hour to review your needs, your background, your medical history, and
the schedule that you would like.
We’ll use the information from our evaluation to create a
detailed plan of care and to identify caregivers who can meet your needs. You may interview the caregiver in advance if
you would like and if time permits.
We’ll call you after the first visit to ensure things went
well. We’ll do regular drop-by visits to
check-in and ensure things continue to go well. We’ll have notes available in the home so you can monitor what’s
happening. We can make summary notes
available online through our home care system. We have Home Care Pulse check in with families twice a year for a third party
review of our quality of care.
us know how you would like to receive updates and how you’d like to notify us
of changes. Family communications can be
one of the most important aspects of our job as a home care agency.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits are one way we we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.