When it comes to selecting in-home care for a loved one, families have many options. But not all agencies are created equal. At Homewatch CareGivers of Northern Kentucky, we pride ourselves on going above and beyond traditional caregiving by offering a personalized, thoughtful, and highly trained approach that sets us apart from the rest. From our specialized dementia training to our boutique-style care plans, our commitment is to deliver not just services, but peace of mind.
Specialized Dementia Training and Support
One of our strongest differentiators is our focus on dementia care. We know that dementia presents unique challenges for both families and caregivers, which is why we’ve partnered with the renowned Teepa Snow Positive Approach to Care® program. Our caregivers receive extra hours of training from Teepa Snow consultants, giving them strategies to understand brain change and provide compassionate, effective support.
Our team includes a certified coach, a consultant, and four dementia-certified specialists—a rare level of expertise in the industry. New hires attend Dementia Champion courses, where they learn practical techniques for supporting individuals living with dementia. To ensure this knowledge is accessible at all times, our mobile dementia coach is available to visit caregivers on-site and provide immediate guidance when needed.
This deep commitment to dementia education means families can trust that their loved ones are being cared for by professionals who not only understand the condition but also know how to adapt care in ways that promote dignity and connection.
Exceptional Training and Retention
At Homewatch CareGivers, we believe that great care starts with great caregivers. That’s why we provide 15–20 hours of paid training every year to keep our staff current, confident, and supported. Our investment in professional development leads to results: while the home care industry struggles with turnover rates as high as 80%, our agency maintains a retention rate in the 90% range. That stability ensures families experience consistent, reliable care from caregivers they know and trust.
We also foster success through our Sunflower Peer Mentoring program, which pairs new hires with seasoned caregivers for on-the-job guidance and encouragement. Add to that our employee enrichment initiatives—including gift card incentives to reward attendance and commitment—and it’s clear why our caregivers feel valued and motivated to stay.
Personalized, Boutique-Style Care
Families choose Homewatch CareGivers because we never take a “one-size-fits-all” approach. We create individualized care plans tailored to each client’s unique needs, preferences, and goals. Every client and caregiver relationship begins with a Meet & Greet on the first visit to ensure comfort and trust from the start.
Owner Stacey Thornberry personally conducts client intakes to fully understand each family’s situation. She also meets every caregiver during orientation, learning their skill sets and personalities. With this knowledge, we carefully match caregivers and clients based not only on location and experience but also on compatibility and personal connection.
We view ourselves as a boutique-style agency, focusing on quality over quantity. To maintain high standards, we conduct quality assurance visits every 60–90 days, keeping care plans updated and ensuring families feel supported throughout their journey.
Reliability and Availability
Life doesn’t follow a 9-to-5 schedule, and neither do we. Our phones are answered 24/7, giving families reassurance that help is always just a call away. We also maintain backup plans for call-offs, so clients are never left without care when they need it most.
Flexibility is another cornerstone of our service. We understand that not every family requires full-day care, so we offer short shifts as needed. Whether it’s a few hours of companionship, help with daily activities, or overnight support, we tailor our services to fit each family’s lifestyle.
Commitment to Wellness and Community
At Homewatch CareGivers, we believe caregiving should support not only physical health but also emotional well-being. We are currently implementing a wellness plan, bringing activities to assisted living communities that promote movement, connection, and joy. These initiatives reflect our belief that caregiving should enrich lives and create moments of happiness for both clients and families.
A Family-Like Environment
Ultimately, what makes Homewatch CareGivers of Northern Kentucky stand out is the environment we’ve built. Our barn may not have stalls and saddles like a stable, but it has the same sense of trust and family. Clients often say our agency feels different—warmer, more supportive, and free of the “drama” that sometimes occurs in larger, less personal organizations.
Every decision we make—from the extra dementia training to the way we match caregivers—is rooted in one goal: to treat each client and caregiver as part of our family. By fostering confidence in our caregivers, we ensure that same confidence shines through in the care they provide, giving families peace of mind and loved ones the best possible support.
Why We’re Different
Families searching for care have many options, but few can match the depth of training, personalized approach, and genuine commitment that Homewatch CareGivers of Northern Kentucky provides. With a dedicated owner, highly trained staff, and a boutique model focused on relationships, we don’t just deliver care—we deliver confidence, compassion, and community.
Because when it comes to your loved ones, you deserve more than the basics. You deserve care that truly makes a difference.
