I am an accomplished, self-motivated executive with over 30 years of experience working in the field of Developmental Disabilities and Senior in-home Care. I am a result driven leader who excels in challenging environments where collaboration and communication are key to success. I am a TEAM oriented leader, that creates positive and innovative ways to promote an environment of inclusion and develop positive strategies to stimulate superior customer satisfaction.
As a skillful leader, I understand the need to quickly prioritize and maintain focus. In turn, that means being able to delegate and train team members to handle other tasks when needed.
I understand the need to have compassion for what members of the team are going through. Understanding what is going on in their lives can help in managing them. Bottom line, it’s important to be human, after all, we all go through difficult times at some point in our lives.
Being Positive tends to create a more productive TEAM. Being a positive leader sets the tone for the overall TEAM experience. From a business perspective, this establishes a positive workplace.
My main focus throughout my career has been to promote a more person-centered philosophy geared towards, self-advocacy, self-determination and independence for those with Special needs and challenging behaviors, in order for them to live a more fulfilling and productive life.
They say that leaders are born, not made. While it is true some people are born leaders, some leaders are born in the midst of adversity. Often, leaders will stand up and take lead when a situation they care about requires it. I am that leader.
I have over 25 years of experience working in the field of Develop Mental Disabilities, Corrections, and Mental Health. Notably, my focus has been with Dual Diagnosis and Challenging Behaviors.
I use my experience and techniques of true Leadership and Influence, to build the confidence in my TEAMS to make a difference and ensure accountability. Most importantly, I have learned to certify that my leadership style and decisions provide proper guidance to my TEAM, and to provide the best possible customer care experience and ensure satisfaction, as well as promote the best possible Health and Safety of those we serve.
Office managers are the unsung heroes of the office. I am usually in the delicate position of reporting to executives while leading the team. With all that balancing, it all starts with leadership, and exceptional leaders deliver results.
I am a leader with over 20 years of experience that understands how to get the necessary results. While working closely with my executive team, I find it easier to utilize superior communication skills; I understand that effective managers communicate a clear vision for the success of the organization and what each team member is expected to bring to the table.
My professional experience has taught me not to wait until there’s a problem to open up communication, I make a diligent effort to constantly check in and monitor progress so nothing gets to a crisis level.
I Always try to be forthright about my intentions and what I am asking employees to do. Trusting in your leader is one of the most important aspects of the TEAM concept. I have always led by example in order to engage workers, and I make sure to model the positive attributes I want my team to reflect.
Ensuring the TEAM can accomplish necessary organizational goals, ensures customer satisfaction and continued growth potential.