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Caregiver Tracking

Caregiver Tracking Blog Image

Homewatch CareGivers manages their employees through an electronic check-in system. Immediately upon entering a client’s home, our caregiver will call into our online time management system from our client’s home phone. Our system recognizes the telephone number in use and confirms that our caregiver is inside of the client’s home at the appropriate scheduled time.

HOMEWATCH CAREGIVERS NORTH SHORE named Best of Home Care

At the end of the scheduled shift, the caregiver will use the same process to check out. This is a fool proof way to ensure the caregiver is at the location they are scheduled to be at, as well as a way to calculate the number of hours a caregiver is spending in the client’s home.

If we do not receive a check-in from the caregiver at the start of their scheduled shift, our office staff receives an email and text message alert so we can make sure the caregiver is at the client’s home or if there is an emergency taking place with our caregiver or client.

Electronic Sign-In Process

  • Caregiver X calls from client’s home phone.
  • Caregiver is clocked in on our system with a green phone appearing next to their check in time. A green phone means that the caregiver has called from the client’s registered phone number.
  • A red phone will appear when the caregiver calls from an unregistered or personal phone. Our office will note this and follow up with the caregiver.
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