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St. Louis Serving St. Charles and Jefferson Counties

1

Getting Started

We are available
24 hours a day,
7 days a week

Call us at 314-963-1100

At Homewatch CareGivers of St. Louis, the goal is to "start care today." Our office is open Monday through Friday from 8:30 am to 5:00 pm and our voicemail is checked several times throughout the day. We also have a 24/7 phone line that is open to prospective clients who want to reach us after hours. 

Email Us

We check our emails several times a day and respond promptly to inquiries about our services. All the information we provide is available by mail, email or over-the-phone. We monitor our emails closely during business hours. If you email us during weekend hours we will try our best to get back to you but we may not respond until Monday at 9am.

Immediate Care, No Matter Where You Are

Although we like to have our registered nurse perform an assessment before starting care, we can usually begin within 24 hours if an assessment is not required. Clients can literally "start care today" with minimal paperwork and without signing a contract. This includes a seamless discharge from a facility.


2

Evaluating Our Care and Your Needs

We come to you and create a custom plan

Scheduling the Evaluation

We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.

Creating a Care Plan

We begin creating a care plan by first learning about your loved one’s family history, enjoyed social activities, medication regimen and medical history. All this information is used to begin our caregiver matching process making sure your loved one’s lifestyle is an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved ones home.


3

Partnering in Care

We provide weekly progress and listen to feedback

Care Progress Reviews

We can make available to you weekly progress notes about your loved ones weekly activities.

Keeping Everyone in the Loop

Family communications can be one of the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor's visits and communicating about your loved one's general well-being are all important components to family communication.

How are We Doing?

We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits are one way we we stay on top of things.