Crystal brings her experience in nursing care to her role, overseeing client care and services for Homewatch CareGivers in Western Mass. Her significant experience in business/office management and human resource management for homecare and assisted living organizations in CT and MA provides solid leadership to our office staff and caregivers. Crystal is very involved with new clients starting care with us, and also oversees the on-going care and service delivery for our agency.
Jose has been with our team since 2019, and manages caregiver recruiting, onboarding, scheduling logistics, and client/customer service and satisfaction at Homewatch CareGivers. He has a diverse background in call center management and healthcare support services, with a focus on human resource disciplines and workforce development. Jose earned his Bachelor of Science in Business Administration from Eastern Connecticut State University.
Lisa received a BA from Smith College and has been with Homewatch CareGivers for over 15 years. She has built solid relationships with business partners and residential senior communities in and around the Greater Springfield area. Her energetic advocacy efforts for elders and their families helps us to stay in tune with home care needs across Western MA. Lisa represents Homewatch CareGivers in connecting directly with clients, families, and various healthcare partners. You may also see her in multiple eldercare settings, playing guitar and singing, as part of her therapeutic music efforts.
Christina joined Homewatch Caregivers in 2019, bringing with her prior experience in healthcare support roles, scheduling, and administrative functions. Her background in the home healthcare industry has added value and expertise to our team. She is primarily responsible for schedule management, coordinating caregiver shifts and customer service. Christina is enthusiastic about interacting with clients, their families and providing support and communication to our caregivers.