Care Available 24 Hours a Day, 7 Days a Week.
We thank you for sending Susan to us! It's hard to believe she's been part of our family for two years. She's cheerful, fun and very attentive with our mother; reads to her, listens to music with her, watches mom's DVDs as well as much more. We love her very much.
Written by: Carol, Joann & Norma (Daughters)
To start care today, most people in Columbia, MD will make a phone call to our agency to get information on care services. Once ready, they will schedule a free in home assessment where we will come out to their home and develop a plan of care; reviewing all the clinical and business details involved. From that, we can help the family decide what type of schedule or services they want. Many times they know but other times they have no idea what they need so with our experience and expertise in the field we are able to tell them what people in similar situations have done. Once they decide what type of schedule they are looking for, we search through our roster and identify those caregivers that have the right skills, availability and personality for this client and we arrange a meet and greet at the clients convenience. After they meet and feel comfortable to proceed with services, we complete any paperwork and commence services. Our contracts are flexible since we have no lock in period, no up-front deposit and care can be canceled with 24 hours’ notice at any time. This allows those clients that are weary or resistant to care to give us try without feeling locked in. Give us a call today!
You can reach Homewatch CareGivers of Columbia by phone 24 hours a day, 7 days a week because your call is important to us. If we happen to miss your call, we will return your message within 1 hour during normal business days and within 3 hours during evenings and weekends.
We monitor our emails closely during business hours. Expect a reply within 30 minutes between 9a-5p, or by 9a the following day if after 5pm evenings and weekends. If you email us during weekend hours we will try our best to get back to you but we may not respond until Monday at 9am.
We can start taking care of your family member immediately; even if you are not available in person to sign paperwork on behalf of your loved one. This includes a seamless discharge from a facility. You can complete any paperwork via email, mail or fax if your loved one cannot do so.
We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved ones needs. In most cases we can conduct the evaluation the same day you reach out to us.
We begin creating a non medical home care plan by first learning about your loved one’s family history, enjoyed social activities, medication regimen and medical history. All this information is used to begin our caregiver matching process making sure your loved one’s lifestyle is an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved ones home.
We can make available to you weekly progress notes about your loved ones weekly activities.
Family communications can be one of the most important aspects of our job as a home care agency. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor's visits and communicating about your loved one's general well-being are all important components to family communication.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits are one way we we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.