Care Available 24 Hours a Day, 7 Days a Week.
They made it possible for my mom to stay in her own home. The gals were really patient with her which impressed my family. I would highly recommend them to others!
Written by: Allison
You can reach us by phone 24 hours a day, 7 days a week because your call is important to us. If we happen to miss your call, we will return your message within 1 hour during normal business days and within 3 hours during evenings and weekends.
We monitor our emails 7 days a week. Expect a reply within 1 hour between 8am and 6pm, or by 9am the following day if after 6pm evenings and weekends.
We are ready to start care when you need it. One Friday we
were contacted by the daughter-in-law of a man who was living with dementia and
being released from rehabilitation after breaking his hip. His release date?
Sunday, care needed to begin on Monday. We didn’t blink and had a caregiver
ready to begin providing services on Monday.
We can come to your loved one is, whether that is at home, in the hospital or meet at a facility where your loved one is currently staying to conduct a comprehensive evaluation of your loved one's needs. In most cases we can conduct the evaluation the same day you reach out to us.
We begin creating a care plan by first learning about your loved one's family history, enjoyed social activities, medication regimen, and medical history. All of this information is used to begin our caregiver matching process making sure your loved one's lifestyle is an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved one's home.
Communication is key! We can provide progress updates to the family and access to the secure on-lin Family Portal so you can monitor your loved one's activities from anywhere.
We will ask you from time to time for feedback of how we are doing. It is the only way we know to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits and Home Care Pulse surveys are two ways we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.