Care Available 24 Hours a Day, 7 Days a Week.
I could not get along without Homewatch CareGivers. Except for the aides who come every day, I don’t really see anybody anymore. All my friends are gone to greener pastures. They watch out for me. We get along very well. They are like family. I think it is a wonderful service. I would not have any hesitation to recommend Homewatch to anybody, and I am not getting paid to say that.
Written by: Hank Idema
At Homewatch CareGivers of Grand Rapids, we take
caring for your loved one seriously. We staff our phones 24/7 so that we can
evaluate the needs of new clients immediately. There’s no waiting because by the time you
call us, things are typically in an urgent stage.
We monitor our emails 7 days a week. You can expect a reply within 1 hour or less.
appropriately so we can begin caring for your loved one immediately, if needed.
begin a new client relationship by completing our evaluation and plan of care. This is a very in-depth process, and helps to
ensure the best care possible. It includes a social history, risk assessment, a
medication list, a safety evaluation, an emergency preparedness plan, and a
review of the client’s care needs. Last
Memorial Day we received a call for care. We went to evaluate the client that
day and started caring for her that evening. We made it work because we knew how important it was to
We begin creating a care plan by first learning about your loved one’s family history, enjoyed social activities, medication regimen, medical history, and their unique wants & needs. This information is used to begin our caregiver matching process, making sure your loved one’s requirements are an excellent fit with their caregiver. We also conduct a thorough fall-risk assessment of your loved one’s home.
We can share with you weekly notes about your loved one’s status and weekly activities.
Family communication is usually a critical way to meet our clients' expectations. Staying on top of changing social schedules, running necessary errands, sharing notes from doctor’s visits, and communicating about your loved one’s general well-being are all important components to family communication.
We will ask you from time to time for feedback. It is the only way to make certain we are continuing to deliver the quality care you expect from us. Quality Assurance visits and occasional phone surveys are two ways we stay on top of things.
Homewatch CareGivers® is a trademark owned by Homewatch International, Inc.™ and licensed for use to independently-owned franchised businesses that offer caregiver services to the public. All personal services, elderly care, caregiving and home care services offered OR provided under the Homewatch CareGivers™ mark are offered and provided only by independently-owned franchises and, where required, licensed OR registered businesses and care agencies.