We recently announced that our own Executive Director of Quality & Outcomes, Dr. Jette R. Hogenmiller, PhD, was invited to be a voting member on the National Quality Forum (NQF). This non-profit and nonpartisan organization acts as an advisory committee for federal government and private sector entities as part of its mission to improve healthcare quality. We want to share the details of this development.
Dr. Hogenmiller will be a voting member on the Measure Applications Partnership (MAP) Dual Eligible Beneficiaries Workgroup. We’ve done a Q& A with Dr. Hogenmiller to learn more about this workgroup and what it means for home care services.
HWCG: Who are the other workgroup participants?
JH: There are many other organizations that are members of this workgroup, such as the AARP Public Policy Institute, American Geriatrics Society, the AMDA-The Society for Post-Acute and Long-term Care Medicine and other leading agencies in health care.
HWCG: What are you most interested to learn by participating in this workgroup?
JH: We are most interested in learning how we can contribute our expertise and experience in the home care setting to the healthcare focus of this workgroup.
HWCG: Why do you feel that we were nominated to be part of this workgroup?
JH: Homewatch CareGivers has been a NQF member for the past three years and during that time we have made contributions on a number of NQF committees that indicated our dedication to improving healthcare quality through sharing and collaboration.
Home care agencies, to be distinguished from home health, are not required to collect or publicly report outcome measures. We, however, have invested in reliable and valid tools—such as an adapted Lawton tool--in the home care setting to better measure the impact of our care and identify the tangible value. We adapted the reliable and valid, long-standing Lawton Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) so we could track each client’s level of function, be able to rapidly intervene, modify care and make referrals to higher levels of care as indicated. Also, we are in the midst of transitioning our measures to a caregiver electronic “app” that will provide real-time data to rapidly respond to changing home care client needs with the expectation to decrease admissions and readmissions. I believe our innovative approach is a key reason we were nominated.
HWCG: What do you think is the greatest opportunity with being the first and only home care company of its kind to join this group?
JH: We, as the representative of the home care industry, have the opportunity to understand perspectives throughout the health care continuum. Conversely, there’s an opportunity to share with traditional health care organizations what home care adds to the mix. There are great misconceptions about what home care is and how it’s different from home health and other services. It is important we understand the full breadth of services available so we can better identify the opportunities for collaboration to achieve care that is matched to need. Through examining outcome measures from all health service providers we can best address how to improve quality of life. The focus of this committee is Medicaid and Medicare recipients - so the implications are broad as this segment of the population is increasing rapidly.