It’s a reflection of how pleased clients are with the services provided by Homewatch CareGivers when the home care industry’s leading firm in satisfaction research and quality assurance gives their endorsement. For the fourth consecutive year, Homewatch CareGivers has been recognized as a Home Care Pulse ® Endorsed National Provider.
“When someone is looking for care for a loved one and faced with many decisions about cost and quality, knowing that our brand has repeatedly received among the highest overall client satisfaction scores can help them make a choice,” said Julie Smith, COO and President of Homewatch International, Inc. “Our thanks to the clients and caregivers who took the time to provide their feedback that helped us to earn this endorsement.”
Home Care Pulse ® is an independent third-party company that gathers feedback from clients and caregivers via random live phone interviews on a monthly basis with subscribing home care agencies. Home care providers are rated on a scale of 1-10 on everything from timeliness to quality of the care delivered, plus these home care clients can give more detailed feedback about their experiences.
Eighty percent of Homewatch CareGivers local offices earned a Home Care Pulse Best of Home Care awards in 2017 for Leader in Excellence, Provider of Choice and Employer of Choice.