Homewatch CareGivers of South Orange Receives 2021 Best of Home Care
Leader in Excellence Award for the Seventh Consecutive Year
South Orange, Homewatch CareGivers of South Orange announced that it received the distinguished 2021 Best of Home Care – Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Homewatch is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program for the seventh year in a row.
This accomplishment demonstrates Homewatch CareGivers’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of the company’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Homewatch received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Homewatch management team set goals to reach the highest level of excellence possible.
“We are very proud to have earned this recognition for the seventh consecutive year. We believe it reflects our long-term commitment to providing great service to our clients and to providing a great place to work for our caregivers,” explained Larry Aronson, owner.
Homewatch CareGivers has been serving Essex, Union and Passaic counties with hi-touch, dedicated home healthcare service in private homes and residential facilities for 11+ years. To find out more about Homewatch CareGivers’ commitment to excellence, please visit hwcg.com/south-orange or call (973) 755-0996.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Homewatch that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Homewatch CareGivers has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”